Listado de eventos

Listado de todos los eventos disponibles en Toku. El detalle de cada evento se puede ver en la sección específica de la entidad.

Customers

customer.created

customer.updated

customer.deleted


Subscriptions

subscription.created

subscription.updated

subscription.deleted


Invoices

invoice.created

invoice.updated

invoice.voided

invoice.refund


PaymentMethod

payment_method.attached_products

payment_method.status_update

payment_method_inscription_intent.failed

🇲🇽 bank_account_verification.result


Transaction

transaction.success

transaction.status_update

transaction.failed

transaction.refund

transaction.bulk_success

transaction.bulk_failed


Payment

payment.succeeded


Settlement

🇨🇱 payout.done

🇲🇽 payout_mx.done

🇧🇷 payout_br.done


Checkout session

checkout_session.expired


Operation receipt

operation_receipt.created

El campo entity type puede tomar los valores: transaction, refund. payment_method. payment_instrument
id_entity es el id de la entidad correspondiente

{
  "id": "wheve_N0GpM7iIbf4iUZicH...",
  "event_type": "operation_receipt.created",
  "operation_receipt": {
  	"id_operation_receipt": "oprpt_f3SRunp1F560e8KN...",
  	"id_entity": "trs_2yww1ZrItomy_2eE45H8...",
  	"entity_type": "transaction",
  	"id_organization": "org_Qk9iHFyRyugJz...",
  	"id_account": "acc_nxoQz_v3X1AKfKrQbXQF0V1mTX01pOIt",
  	"url": "https://api-storage.trytoku.com/v1/streaming/...",
  	"operation_receipt_created_at": "2026-05-19 08:26:14.508538"
	}
}


Activaciones

activation.created

Creación y actualización de una activación de transferencia. Esto se realiza mediante el proceso de la transferencia de $1.000 CLP por parte de un customer y el webhook se gatilla tanto en el minuto que se realiza la transferencia, como también cuando el customer queda activo.

{
  "id": "whe_hXPK3YBs4EUfw2KFZlB6R44MiFa07vFU",
  "event_type": "activation.created",
  "activation": {
    "id_account": "acc_1YPKc-NZPwxBYf6hnLsstaqG9JAZKxX9",
    "id_customer": "cus_l8ojrji3k8SC7iLbVBxxgwVeOLRRbkEc",
    "government_id": "1-9",
    "payer_name": "John Payer",
    "payer_email": "[email protected]",
    "institution": "institution",
    "bank_account_number": "111111111",
    "status": "activated"
  }
}

Interacciones

interaction.outgoing

Interaction saliente desde Toku hacia un Customer.

{
	"id": "eve_ARC6o7o3xEHvYTw8o7fq74r2tLq-2tAS",
	"event_type": "interaction.outgoing",
	"interaction": {
		"id": "inter_tgK-vdZo8J8UH7E9Ng_K7Jejn_PYykch",
		"customer": "cus_lq1wGjwgFyqQm4ACZx0QjE84qKm8fffa",
		"created_at": "2022-01-01 20:03:07.963677",
		"channel": "wsp",
		"type": "outgoing",
		"sender_contact": "+15614186678",
		"customer_contact": "+56989934148",
		"message": "test outgoing",
		"subject": null
	}
}

interaction.incoming

Interaction entrante desde un Customer hacia Toku.

{
	"id": "eve_dDWgyidyo3so0yPhHc-Wyx27xOfXxnQc",
	"event_type": "interaction.incoming",
	"interaction": {
		"id": "inter_XUc55FMipFh3-kucknWQR_1rv_AR942L",
		"customer": "cus_lq1wGjwgFyqQm4ACZx0QjE84qKm8fffa",
		"created_at": "2022-01-01 20:16:29.648457",
		"channel": "wsp",
		"type": "outgoing",
		"sender_contact": "+15614186678",
		"customer_contact": "+56989934148",
		"message": "test incoming",
		"subject": null
	}
}

Payment Instrument

payment_instrument.updated

Payment Instrument actualizado en Toku

{
  "id": "whe_hPXKw3Bs4EUfw2CSxzB9T34MiFa07vFU",
  "event_type": "payment_instrument.updated",
  "payment_instrument": {
    "type": "transfer",
    "transfer": {
      "country": "Chile",
      "institution_id": "cl_banco_estado",
      "account_type": "checking_account",
      "account_number": "00012345678",
      "payer_government_id": "123123123",
      "government_id_match": true
    },
    "cash": null,
    "pac_management": null,
    "patpass": null,
    "card": null,
    "id": "pin_Roo_M3jfksiPvceL_lWmmDLksulBd.",
    "id_checkout_session": null
  }
}

Puedes revisar la lista de eventos deprecados aquí.